Frequently Asked Questions

Mark the email you received from as Not Spam and add this email to your contact list to make sure the emails from O2 forms don’t go to spam folder.
Every O2 form comes with 256-bit SSL (Secure Socket Layer) enabled.
Option to add CAPTCHA to your forms to create a more secure form submission process. Spammers won't be able to submit bogus information.
Encrypt information stored in O2 forms to ensure no one but you can read it. This is required if you're collecting sensitive data like credit card details and social security numbers. You can enable login option if you don’t want anyone to submit the form.
We do not allow users to upload files with the file types such as .exe, .scr, .vbs. We do allow only standard files such as office documents, videos and images. Please send us an email to with your request for a specific file type. We will evaluate and get back.
You should have received an email from with a link to activate your sign up. Please check your email’s spam folder for the activation email. If you didn’t find the email, please send us an email at We will be glad to help you sort this out.
Your email address is your user name.
The short text field allows only one line of text with no limit on number of characters.
When you activate your registration, you will be asked to select your plan. You can upgrade or degrade your plan at any time.
Login forms are used to enable added security for your forms. If you have a form that you want to allow access to only certain users via login id and password, you create a login form and attach this login form to your main form. When users click on your form link to submit data, they will be prompted with an id and password. They should use the login id and password you provide to them to submit data.